Rostelecom, Tekhnoserv Deliver Online Chat Platform for VTB
Russian company Rostelecom Call-Centre, a subsidiary of the national operator Rostelecom, in cooperation with the company Tekhnoserv Consulting, a subsidiary of the integrator Tekhnoserv, has provided...
View ArticleVTB Bank (Armenia) Opens New Contact Center in Yerevan
VTB Bank (Armenia) has opened a new, comfortable Contact Center, located in Business Center 34 at 34, Garegin Nzhde street in Yerevan. According to a bankâs press release, the opening was preceded by...
View ArticleVTB Trials Voice AssistantTthat Can Predict Client Demands
Russia's VTB is anticipating a 30% uplift in call centre automation following the introduction of a voice assistant that can anticipate client demands.
View Article
